prepaid.ai help centre

Help centre · Getting started

What a plan includes

A plan is a number of days (its validity window) plus a set of plan minutes. While it is valid your number stays yours, your AI answers every call, and calls use your plan minutes first, per second.

When the plan minutes are used up, calls draw on your credit balance instead. When the days run out, renew to keep going — the billing page shows exactly how many minutes and days you have left.

Without a plan you can still build your AI and talk to it in the browser as much as you like. A plan is what puts it on a phone number.

Still stuck? Sign in to Help & support — the assistant there can see your account, and a person answers every ticket.

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