prepaid.ai help centre

Help centre · Billing & credits

Invoices and receipts

Every plan purchase has an invoice, listed on the billing page. Open one to read or print it; its number is the purchase’s place in your ledger, so it never changes.

Your ledger on the same page lists every movement of money — plans, top-ups and calls — in order, with a running balance.

Still stuck? Sign in to Help & support — the assistant there can see your account, and a person answers every ticket.

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